Notice: Our Outlets will be Closed for the Workers' Day Holiday

Stay safe and enjoy convenient banking during the holidays Hello Liman,   We will be out of office on Wednesday, 1st May 2024 to commemorate Workers' Day. We will be back on Thursday, 2nd May 2024. Our virtual delight officers are available 24/7 on 02017000555 or via email at help@altbank.ng to attend to your banking needs.     Also, you can enjoy seamless banking on our alternate channels using USSD *822#, altbank app, altpro app or your altcard at any ATM terminal or POS close to you.    Your Partner, the alternative bank 02017000555 help@altbank.ng www.altbank.ng Disclaimer:   Be cautious of fraudulent calls, emails and SMS asking for your account details. the alternative bank will NEVER call or text you to request for your full account details, CVV, card PIN or your full card details. Thank you.

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Notice: Extension of the Eid-el-Fitr Holiday

Hello Liman ,   Following the extension of the holiday by the Federal Government of Nigeria, our outlets (branches) will remain closed on the 11th of April as we observe the Eid-el-Fitr Holiday. We will be back in the office on Friday, April 12th, 2024.   Our virtual delight officers will be available 24/7 on 02017000555 or via email at help@altbank.ng to attend to your banking needs.   You can also enjoy seamless banking on our alternate channels using USSD *822#, altbank app, altpro app or your altcard at any ATM terminal or POS close to you.    Your Partner, the alternative bank 02017000555 help@altbank.ng www.altbank.ng Disclaimer:   Be cautious of fraudulent calls, emails and SMS asking for your account details. the alternative bank will NEVER call or text you to request for your full account details, CVV, card PIN or your full card details. Thank you.

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Notice: Our Outlets are Closed for the Eid-el-Fitr Holiday

Hello Liman,   All our outlets (branches) will be closed on the 9th and 10th of April for the Eid-el-Fitr Holiday. We will be back in the office on Thursday, April 11th, 2024.      Our virtual delight officers will be available 24/7 on 02017000555 or via email at help@altbank.ng to attend to your banking needs.   You can also enjoy seamless banking on our alternate channels using USSD *822#, altbank app, altpro app or your altcard at any ATM terminal or POS close to you.    Your Partner, the alternative bank 02017000555 help@altbank.ng www.altbank.ng Disclaimer:   Be cautious of fraudulent calls, emails and SMS asking for your account details. the alternative bank will NEVER call or text you to request for your full account details, CVV, card PIN or your full card details. Thank you.

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Liman, Secure Your Money TODAY!

Checkout this security feature on the altbank app

Hello Liman,   In as much as you are in control of your money, our promise to you is to keep your money safe which is why we designed the panic password feature for you on your altbank app.     The panic password is a security feature on your altbank app that when used to log in instantly reduces your displayed balance to just 25%, safeguarding the rest until you log in with your regular password.  How do you create your panic password?  Download the altbank app here and sign up.   Go to your profile (Click on the image at the top right hand beside your name).  Click on settings.  Click on panic password.  Choose and answer your security question and click next.  Enter the One-Time Password (OTP) sent to your registered phone number and click save.  Create a new panic password and confirm the password.  Click on set panic password.   You are all set!      If you have questions, please call us on 02017000555 or send us an email at help@altbank.ng  Your Partner, the alternative bank 02017000555 help@altbank.ng www.altbank.ng Disclaimer:   Be cautious of fraudulent calls, emails and SMS asking for your account details. the alternative bank will NEVER call or text you to request for your full account details, CVV, card PIN or your full card details. Thank you.

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Update on our Partner Care Email Address

Hello Liman, As part of our continuous effort to enhance our services, we would like to enlighten you about our partner care email address. Liman, you can reach out to us at help@altbank.ng for any of your banking needs.    However, to notify you of your transactions, you will receive emails from altbank@altbank.ng OR bank@altbank.ng.   Kindly note that you can only reach us at help@altbank.ng.  If you prefer, you can call us on 02017000555. Thank you for choosing us.  Your Partner, the alternative bank. 02017000555 help@altbank.ng www.altbank.ng Disclaimer:   Be cautious of fraudulent calls, emails and SMS asking for your account details. the alternative bank will NEVER call or text you to request for your full account details, CVV, card PIN or your full card details. Thank you.

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